Dirt don't hurt !......

   Sometimes  it seems things happen at the strangest times.
Example.. Last week I had a call from my son to repair a
leaky shower in his recently purchased home.  I remember
telling him that it was odd because once installed one never
has trouble with shower heads.  Repairs done I return home
and as I walk through the basement I notice a small wet spot
on the floor right under the bathroom.  Now I know for a fact
that it wasn't there yesterday and it couldn't possibly be a leak
because I had just remodeled that bathroom a few years ago
and 'my' jobs never leak !  Wrong again !  Turns out that the
highly overpriced valve set that my wife insisted on having
had decided to relieve it's self.  Well at at least it wasn't 'my'
work that failed.  A simple seal was all that was needed.  I
should say a simple seal that is not available in this country
is all that is needed.  Rather than replace all of the plumbing
I contacted the manufacturer and was assured that the valve
was warranted for life and would be replaced, no questions
asked.   Great.. All I had to do was remove it .. take pictures
of the faulty part and e-mail them to their support site.
Here's where it gets a little fuzzy.  Seems this is the day that
my phone (camera) and my computer decide to not talk to
one another.  After about an hour I convince them to get along
just long enough to transfer the pictures and send them out.
One would ask why I just didn't e-mail them from my phone?
Let's just call that a brain cramp and not mention it again ..OK
To my surprise I received a reply within the hour that they had
received the photos and would e-mail me with their decision.
What they didn't say was they would e-mail me three days later !
And only then after I called them back to complain.  Finally I
received noticed tonight that a new one has been shipped and
I should receive it in five to seven days.  I could build up a fairly
good stench by then if I was totally dependent on that shower.
I wonder if they care that i have to make the trek all the way
downstairs lugging clothes and toiletries to make myself
presentable each day?  .. probably not.  Not to mention the constant
nagg---- I mean 'concern' of my wife for upsetting her routine.
I guess I am silly for expecting anything different in this crazy world
I live in.  From now on I'll buy box store Deltas and replace them
every five years.  At least I know I can get parts.  Word to the wise...
Don't buy delta faucet stock because if I buy one I can assure you they
will be out of business as soon as mine requires parts !